Case Study: Kaweah Delta Health Care District achieves 2.5X ROI and reduced cost to collect with Simplee

Increased Self Service & Reduced Cost to Collect Drove 2.5x Roi

Kaweah Delta Health Care District, a not-for-profit district hospital serving more than 600,000 patients a year, needed a way to lower its cost to collect and create a more unified billing experience for patients and staff. It turned to Simplee for a patient financial experience that would make self-service payments easy without requiring a new EHR or billing system.

Simplee implemented a solution that unified multiple systems and streamlined patient self-service billing, helping Kaweah Delta reduce its cost to collect by over 56%. The results also included a 45% increase in self-service payments, 84% patient satisfaction, and an estimated 2.5x ROI.

Kaweah Delta Health Care District