Case Study: Fortune 100 Insurance Company achieves 5x faster policy issuance with SimplAI

Fortune 100 Insurance Company achieves 5x faster policy issuance with SimplAI

The customer, a Fortune 100 insurance company, faced significant challenges in its commercial underwriting function. Legacy processes created a bottleneck, with manual data extraction from unstructured submissions, inconsistent compliance checks, and slow turnaround times averaging six days. This led to broker dissatisfaction and operational inefficiency. To address this, the company partnered with vendor SimplAI to implement its multi-agentic AI underwriting platform.

SimplAI deployed a platform featuring five specialized AI agents to automate intake, risk data enrichment, compliance checks, quote orchestration, and broker communication. The solution was integrated with the company's existing systems like Guidewire. The results were substantial, achieving a 5x faster policy issuance cycle, reducing the process from six days to under 24 hours. Additional impacts included $7.8M in annual operational savings, a 93% accuracy rate in data validation, and a 30-point improvement in broker satisfaction scores.