Case Study: Bass Pro Shops achieves quick, accurate award optimization with Simfoni

Bass Pro Shops runs 30 events in 12 months with Simfoni

Bass Pro Shops, a premier outdoor and conservation company, faced significant challenges after switching from Simfoni to a full-suite procurement provider. The new solution proved overly complex and lacked adequate support, leading to extended timelines, a constricted supply chain, and employee frustration. This prompted them to return to Simfoni for its eSourcing and Optimization solutions to handle their complex logistics bids.

Simfoni reinstated its user-friendly eSourcing platform and implemented its new Optimization solution, providing a dedicated account manager for support and training. The results included quick and accurate award decisions, with 30 events successfully run in 12 months and an immediate uptick in RFP activity. The efficiency gains elevated the procurement department and expanded the solution's use to new categories, all supported by Simfoni's exemplary customer service.

Bass Pro Shops