Case Study: a healthcare service provider achieves nationwide identity access and consent at scale with Simeio

Healthcare Service Provider - Customer Case Study

The client, a healthcare service provider funded by the federal government, faced a national challenge in creating a trusted digital ecosystem for citizens to access their health information. The difficulties included a lack of digital access, siloed identity repositories, and the need to support millions of users. They engaged Simeio to develop an Identity, Access, and Consent as a Service (IACaaS) solution to provide a secure, reliable, and scalable framework for patient access.

Simeio developed a single, nationwide IACaaS platform based on the Ping Identity suite integrated with Simeio Identity Orchestrator. This solution, delivered as a hosted IDaaS offering, gave citizens a single login to control their health data access and retrieval. The deployment successfully covered 37 million citizens, provided a single set of identity credentials, and improved user adoption by 70%, giving patients greater control over their personal health information.