Case Study: a Fortune 500 American payment processing company and technology provider achieves 95% faster user on-boarding with Simeio identity solutions

Fortune 500 American Payment Processing Company and Technology Provider - Customer Case Study

The client, a Fortune 500 American payment processing company and technology provider, faced significant challenges with an underperforming and incomplete IAM environment. These issues created security risks, high operating costs, and a manual user onboarding process that took over six weeks. To address this, they engaged vendor Simeio for its services in Access Governance, Identity Administration, and other security solutions to automate compliance reviews, increase security, and lower costs.

Simeio implemented an automated access request process with approval workflows, performed role mining, and provided enriched reporting. The solution delivered substantial results, including a 95% efficiency gain in user onboarding/offboarding, a 50% reduction in the time managers spent on certification requests, and a 60% reduction in access lead times. Simeio also achieved zero-day provisioning and automated access reviews for over 100 applications in just a few weeks.