Case Study: Zurich Group Germany achieves faster time-to-market and boosts customer trust with SimCorp

Zurich Group Investment Management embarks on Data Journey

Zurich Group Germany, a large insurance provider, struggled with decades of scattered legacy systems, slow claims handling, and siloed application logs that delayed troubleshooting and product delivery. To modernize its IT environment and accelerate customer-facing innovation, Zurich Group Germany partnered with SimCorp to implement a cloud-based observability and analytics platform running on Kubernetes.

SimCorp’s solution consolidated customer data and centralized logging from as many as 40 on‑prem and cloud applications, enabling agents to access claim histories in seconds rather than minutes and developers to visualize logs in real time. The rollout — reaching MVP to UAT in under six weeks — cut mean time to resolution from days to minutes, reduced upgrade and infrastructure-change windows from weeks to hours, and delivered cost efficiencies and a strong return on investment for Zurich Group Germany.

Zurich Group Germany

Michael Kopf

Chief Operating Officer