Case Study: PGGM achieves 90% front-office STP and major automation gains with SimCorp's Corporate Actions Manager

PGGM’s Front Office Processing of Corporate Actions Increased by 90% With Simcorp’s Corporate Action Manager

PGGM, a pension fund service provider managing over EUR 200 billion in assets, faced an almost entirely manual, error-prone corporate actions workflow that required extensive emails, Excel workbooks and custodian checks to process more than 11,000 corporate actions a year across 20,000 asset lines. To address scalability, data quality and efficiency needs, PGGM engaged SimCorp and implemented SimCorp’s Corporate Actions Manager.

SimCorp’s Corporate Actions Manager centralized data from multiple custodians, automated routine decisions and provided a corporate actions dashboard and audit trail, enabling straight-through processing. As a result, PGGM’s front office STP rates rose to about 90% and front-office processing is roughly 3–4x faster; the back office has already reduced effort by more than 30% (with current back-office STP at 30% and a target of 80%), and implementation was shortened to weeks using SimCorp’s standard configuration.

PGGM

Rene Kuil

Senior Portfolio Manager