Case Study: DPI Group increases sales and accountability with Silvertrac Software

Using Security Software to Increase Sales

DPI Group, operating as DPI Security, faced significant inefficiencies in its security operations after relying on paper-based reporting for over four decades. Their process, which involved handwritten reports and faxes, was slow and made it difficult for supervisors to consistently hold officers accountable. Seeking to modernize, they turned to Silvertrac Software and implemented its guard management software to address these core challenges.

By implementing Silvertrac's solution, DPI Security automated its reporting and gained powerful oversight tools. Supervisors used automated alerts and reports to monitor activity, which improved officer accountability and operational control. This transparency allowed them to demonstrate clear value to clients, leading to stronger client relations. As a direct result, Silvertrac helped DPI Security secure increased pay rates for their services at certain sites and offer higher pay to their officers, proving the software's measurable return on investment.

DPI Group

Erika Clark

Shift Supervisor