Case Study: Southwest Protective Agency improves guard accountability and transparency with Silvertrac Software

Southwest Protective Agency - Customer Case Study

Southwest Protective Agency, a small contract security company founded in 2016 by Michael Conti and John Davis, needed an easier way to manage operations and maintain professionalism as it grew. Like many small security firms, it faced tight margins and the challenge of tracking guard accountability without adding complexity or heavy costs, so it turned to Silvertrac Software and its guard management software.

Silvertrac Software provided a simple, intuitive platform that was easy to train officers on and quick to deploy. With automated alerts, GPS-mapped guard tours, and daily activity reports, Southwest Protective Agency gained real visibility into guard performance, weeded out bad officers, and rewarded strong performance. The software also helped the company sell its services by showing clients full transparency and added value through reporting.

Southwest Protective Agency

Michael

Southwest Protective Agency