Case Study: Guard Management, Inc. improves property manager reporting and client retention with Silvertrac Software

Guard Management, Inc (GMI) - Customer Case Study

Guard Management, Inc (GMI) transitioned from using GuardTrax to Silvertrac Software's guard tracking platform. Their challenge was the need for a more versatile system that could provide property managers with a comprehensive, real-time overview of security operations across multiple properties, moving beyond simple guard accountability to integrate reporting and data.

By implementing Silvertrac, GMI gained a solution that combined GPS tracking with powerful reporting tools like the Issue Monitor and customizable summary reports. This allowed them to demonstrate clear value to clients, significantly improve retention, and effectively convert existing clients from their previous system. The software provided tangible results, equipping their sales team with a powerful tool for both pitching new business and justifying security contracts during budget reviews.

Guard Management, Inc (GMI)

Melanie Bamba

Business Development Manager