Case Study: Delta Protective Services improves reporting and accountability with Silvertrac Software

Delta Protective Services - Customer Case Study

Delta Protective Services, a security company founded in 1993 and operating with 85 officers, was struggling with an outdated paper-based Daily Activity Report process. The company had “pieces of paper coming out of [their] ears,” lost reports, incomplete information, and a confusing mix of paper, Deggy wands/buttons, and multiple electronic systems across locations. Silvertrac Software was brought in as the reporting and guard management solution to replace the inefficient process.

With Silvertrac Software, Delta Protective Services fully moved away from paper incident reporting and simplified operations by putting the platform on officers’ personal cell phones. This gave the company real-time visibility, more accurate reporting, stronger quality control, and better transparency for clients, supervisors, and management. Silvertrac Software also helped DPS eliminate company cell phones, two-way radios, paper DARs, and job-site cabinets, reducing wasted time, money, and resources while improving ROI and accountability.

Delta Protective Services

Lawrence Borgens

Founder