Case Study: HomeStreet Bank Achieves Better User Experience and Faster Publishing with SilverTech and KuberaDX

HomeStreet Bank boosts users 26% with SilverTech

Homestreet Bank, a long-standing financial institution on the West Coast, faced significant challenges with its outdated website. The site suffered from a 24-hour publishing delay, poor user experience, slow load speeds, and was difficult for both customers and employees to navigate and update. The bank turned to vendor SilverTech and the Progress Sitefinity CMS to build a new, improved site to better serve its audiences.

SilverTech implemented its KuberaDX SaaS product, a solution built specifically for banks. This provided an easy-to-use interface, upgraded security, and independent publishing capabilities. The new strategy focused on user-friendly construction, personalization, and SEO. The results were substantial, including a 26% increase in users, a 60% increase in average time on page, and a 115% increase in retail banking application clicks, greatly improving both customer and employee satisfaction.

Homestreet Bank