Case Study: Cabrillo Credit Union reduces costs, complexity and compliance risk with SilverSky Email Protection Services

Reduced regional credit union taps Silversky to reduce costs, complexity, and compliance challenges

Cabrillo Credit Union, a San Diego–based regional credit union serving 25,000 members with about 100 employees, was struggling with limited IT resources, growing regulatory pressure, and fragmented, desktop-level email/security tools—challenges amplified by a series of mergers and added remote users. CTO Frankie Duenas sought a centralized, cloud-based approach and engaged SilverSky (initially for firewall management in 2007) to address messaging and network security needs, including Email Protection Services and related hosted offerings.

SilverSky implemented a holistic, managed Email Protection Suite—covering Email Protection Services, Insider Threat Prevention, Email Encryption, Hosted Exchange, Email Continuity and Compliance Archiving—backed by 24x7x365 support. The result: significant cost savings and reduced administrative overhead (only one dedicated internal admin), a 40% reduction in false positives, and nearly a 50% surge in email encryption usage as Insider Threat Prevention caught sensitive content before it left the organization, enabling Cabrillo to improve compliance and focus on member-facing innovation.

Cabrillo Credit Union

Frankie Duenas

Chief Technical Officer