Case Study: Property Management Company achieves rapid detection and mitigation of an insider threat during onboarding with SilverSky Lightning MxDR

Property Management Company - Customer Case Study

Property Management Company experienced a surge of unusual external communications targeting ports irrelevant to its operations during onboarding. The customer engaged SilverSky and subscribed to SilverSky’s Lightning Managed extended Detection & Response (MxDR) service, which ingested firewall, DNS, and Active Directory logs to identify potential threats.

Using Lightning MxDR analytics and SilverSky’s SOC, thousands of alerts were correlated into a high‑severity insider threat within 24 hours; initial communications were sent within 15 minutes, producing 4 incidents and 1 case. SilverSky’s team locked down the affected device, helped remove an unauthorized VPN/proxy, and resolved the issue hours after the mitigation meeting—actions that led to a full security audit, a Plan of Action and Milestones, updated policies and training, and ongoing 24/7 monitoring by SilverSky.