Case Study: QSAC streamlines medical appointment scheduling with Silverline's CalendarAnything

QSAC saves hours each week on appointment scheduling with Silverline

QSAC, a New York and Long Island-based nonprofit supporting individuals with autism, faced a major challenge in managing complex medical appointments across its programs. Their Salesforce-heavy environment lacked a simple way to visualize and coordinate these appointments for staff, drivers, and families. To address this, they partnered with vendor Silverline to implement the CalendarAnything solution.

Silverline’s implementation of CalendarAnything was remarkably fast, taking about three weeks. The solution provided a simple, searchable calendar interface that pulls from existing Salesforce data, allowing staff to quickly filter and view appointments. This eliminated hours of manual work each week previously spent compiling and distributing static calendars. According to the IT Director, Silverline's support team was also highly responsive during implementation and customization.

QSAC