Case Study: Project Sunshine transforms volunteer engagement with Silverline

Project Sunshine automates volunteer operations across 4 countries with Silverline

Project Sunshine, a nonprofit organization, lacked a cohesive technology strategy for managing its volunteer community. Their Salesforce system, built on the Nonprofit Success Pack, was disjointed and burdened with technical debt, preventing effective tracking of data and interactions. To scale and improve the volunteer experience, they partnered with Silverline to migrate to Salesforce Health Cloud.

Silverline implemented a solution using Health Cloud, OmniStudio, Experience Cloud, and the Volunteers for Salesforce package. This created a customized portal for volunteers to onboard, register for opportunities, and manage their activities autonomously. The solution automated key processes like session creation and shipping label generation. As a result, Project Sunshine significantly reduced its technical debt, streamlined operations, and provided a more engaging and efficient experience for its global volunteer community.

Project Sunshine