Case Study: Amalgamated Bank improves employee communication with Silverline’s social intranet

Amalgamated Bank improves employee communication across multiple branches with Silverline

Amalgamated Bank lacked an efficient system to communicate across its multiple branches and had no way to deliver division-specific content to employees. The bank needed a solution to serve as a launching pad for other applications, leverage Active Directory for authentication, and facilitate two-way communication with its staff. They partnered with Silverline to address these challenges.

Silverline implemented The WaterCooler, a social intranet app completely customized to the bank's brand. The solution included division-specific pages that enabled employees in similar roles to collaborate easily across branches. As a result, Amalgamated Bank improved employee morale and connection to its brand, empowered its marketing department to update content, and established a central location to share important documents. Silverline provided a solution that is easily customizable by the bank's internal team, ensuring it will never be stagnant.

Amalgamated Bank