Case Study: Talos360 streamlines quoting, renewals, and revenue recognition with Silver Softworks and Salesforce CPQ

Talos360 streamlines Salesforce CPQ for 120 employees with Silver Softworks

Talos360, a UK-based SaaS company in the high-tech sector, was an existing Salesforce customer but faced challenges with a custom-coded solution for its quoting and ordering processes. As the business grew, this solution could not properly handle subscriptions, renewals, or revenue recognition. This led them to engage vendor Silver Softworks to deprecate their old system and implement Salesforce CPQ and Revenue Cloud.

Silver Softworks implemented Salesforce CPQ to streamline the sales process, including automated quote generation, e-signature integration, contract amendments, and automated renewals. A custom solution was also built for advanced revenue recognition. The results provided Talos360 with real-time pipeline reporting, the ability to forecast contracted revenue, and automated profit margin calculations with approval workflows.

Talos360