Case Study: EMS Healthcare transforms sales and revenue operations with Silver Softworks

EMS Healthcare supports over 50 NHS Trusts with Silver Softworks

EMS Healthcare, a UK-based mobile clinical research partner, was challenged by its existing Microsoft Dynamics solution, which failed to meet its business requirements for managing leads, sales pipelines, and its fleet of mobile units. They turned to vendor Silver Softworks to implement a new Salesforce platform to address these needs.

Silver Softworks delivered a fresh Salesforce implementation incorporating Sales Cloud and Pardot. The solution included custom development for revenue scheduling and vehicle tracking, along with an integration with Microsoft Teams. This provided EMS Healthcare with the tools for streamlined lead management, improved ROI tracking, and enhanced reporting capabilities.

EMS Healthcare