Case Study: H. Brooks and Company boosts revenue and slashes pack-out labor with Silver Creek Software

Using Scanner-Based Pack Out to Meet New Consumer Demands

H. Brooks and Company, a century‑old fresh produce wholesale distributor, was struggling to cost and trace repacked “pack out” products and to capture hidden labor and shrinkage from manual, paper‑based processes. To meet growing customer demand for tray‑wrapped and repackaged items while ensuring traceability, H. Brooks engaged Silver Creek Software and implemented its Visual Produce scanner‑based pack out solution.

Silver Creek Software deployed mobile scanners and printers, template‑driven pack outs and barcode labeling so pickers scan pallets, enter quantities and print finished‑product labels in real time. The Silver Creek solution raised pricing accuracy from about 20% to nearly 100%, cut pack‑out labor from a full‑time role to roughly one hour a day, eliminated negative selling, improved recall traceability, and helped H. Brooks better understand gross profit and offset program costs.

H. Brooks and Company

Kathy Schulte

IT Project Manager