Case Study: Motion Physical Therapy cuts benefit checks from 60 minutes to 30 seconds with Silna

Motion Physical Therapy - Customer Case Study

Motion Physical Therapy, a multi-location physical therapy practice, faced significant operational challenges with time-consuming insurance verification and authorizations. Their overburdened administrative staff was stretched thin, causing delays that disrupted their entire revenue cycle and limited the company's growth. They partnered with Silna to implement its benefit checks, insurance monitoring, and prior authorization services to overcome these inefficiencies.

Silna seamlessly integrated into the practice's workflow, dramatically reducing the time for a benefit check from 60 minutes to just 30 seconds. This efficiency allowed the administrative team to focus on high-impact tasks, leading to a 6-7% month-over-month increase in revenue collection. The solution also improved patient communication with more detailed benefit information and provided the staff with exceptional support, effectively supercharging their operations without replacing them.

Motion Physical Therapy

Brittany Fedje

Administrative Specialist