Case Study: Behavior One Autism Solutions streamlines eligibility and prior authorizations with Silna

Behavior One Autism Solutions - Customer Case Study

Behavior One Autism Solutions, an autism therapy provider, faced significant administrative challenges with time-consuming and error-prone eligibility checks and prior authorizations. These manual processes, handled by multiple staff members, created bottlenecks, led to denied claims, and resulted in substantial revenue loss. To address this, they partnered with Silna for their benefit checks and prior authorization services.

By implementing Silna's solution, the practice streamlined its operations, saving 6-8 hours per month on eligibility checks and 20-40 minutes per prior authorization. Silna delivered nearly 100% accuracy in verifications, which reduced denied claims and increased revenue. The partnership also eliminated a single point of failure in their workflow and provided exceptional customer support, allowing the staff to focus more on patient care.

Behavior One Autism Solutions

Kenneth Burg

Chief Executive Officer