Case Study: ABS Kids protects care continuity and accelerates authorizations with Silna

ABS Kids protects care continuity and saves $1.02M with Silna

ABS Kids, one of the nation's largest Applied Behavior Analysis (ABA) providers, faced the clinical and financial risk of children's therapy being disrupted by undetected insurance changes. Manual processes were unable to keep pace with coverage updates, leading to delayed authorizations and revenue leakage. To solve this challenge, ABS Kids partnered with the vendor Silna to implement its insurance verification, monitoring, and prior authorization services.

By deploying Silna's Predictive Document Intelligence, ABS Kids automated its front-end insurance workflows. The solution from Silna provided continuous eligibility monitoring to catch coverage gaps before sessions and accelerated authorization turnaround from days to hours. This resulted in over 18,000 hours of administrative labor saved and protected more than $1 million in annual value by preventing revenue leakage and deferring hiring costs, all while ensuring uninterrupted care for children.

ABS Kids