Case Study: Worcestershire County Council improves digital accessibility with Silktide

Worcester County Council - Customer Case Study

Worcestershire County Council needed a practical way to improve digital accessibility across its websites and intranet, while also helping staff understand their responsibilities beyond just the IT team. Working with Silktide, the council supported its internal SCULPT framework and used the Silktide platform to identify issues across content, PDFs, images, mobile pages, and site sections.

Silktide helped Worcestershire County Council run multiple reports, produce reliable evidence for teams, and spot problems such as broken links, poor alt text, oversized images, and PDF structure issues. The council says Silktide is easy to use, more trustworthy than its previous tools, and has helped it achieve high performance in the Silktide Index while strengthening internal accessibility education and reporting.

Worcestershire County Council

Helen Wilson

Worcester County Council