Case Study: South Cambridgeshire District Council boosts website accessibility with Silktide

South Cambridgeshire District Council jumps from 250th to 69th with Silktide

South Cambridgeshire District Council had redesigned its website with an external agency, but its team suspected the site still had critical accessibility issues that would prevent residents from using its services. The council needed a deeper audit to identify these problems and turned to Silktide for its manual accessibility audit service.

Silktide's expert conducted a manual audit and live workshop, uncovering severe issues like a bin calendar that was completely unusable by screen readers. After implementing the fixes, the council's ranking in the Silktide Index dramatically improved from 250th to 69th. This success provided the momentum to restart internal conversations about accessibility and set a new goal of reaching the top ten.

South Cambridgeshire District Council