Case Study: Royal Cornwall Hospitals NHS Trust improves accessibility and website quality with Silktide

Royal Cornwall Hospitals NHS Trust manages 6 websites and 2 intranets with Silktide

Royal Cornwall Hospitals NHS Trust needed a way to continuously monitor and improve the accessibility of its extensive web estate, which includes six external websites and two intranets. Following a static audit that identified initial issues, the challenge was to find a dynamic solution that could track ongoing changes and the impact of third-party plugins on their sites' WCAG compliance. They turned to Silktide to address this need.

Silktide provided a solution for continual monitoring, allowing the web team to quickly find and rectify accessibility issues. The platform's analytics also identified user frustration points, such as non-clickable contact information, leading to immediate improvements. This resulted in significant time savings, assured ongoing compliance, and even generated additional income by enabling the team to offer high-quality website services to other organizations. Silktide was instrumental in ensuring their new website rebuild was accessible from the start.

Royal Cornwall Hospitals NHS Trust