Case Study: Orkney Islands Council improves accessibility and usability with Silktide

Orkney Island Council - Customer Case Study

Orkney Islands Council, a small public sector team responsible for a large website estate across island services, needed a faster way to manage accessibility, content quality, and broken links with limited resources. After a GDS audit letter sharpened the focus on accessibility, the council turned to Silktide to help its small website team work more efficiently and improve performance across thousands of pages.

Using Silktide’s accessibility reporting, Inspector, and content checking tools, the council could quickly identify and fix issues, share reports with suppliers, and involve more staff in content improvements. The results were strong: Orkney Islands Council moved into the top 8 of the Silktide Index for accessibility among UK councils, improved user experience, and uncovered issues like broken redirects and hundreds of spelling errors that would have been difficult to find otherwise.

Orkney Island Council

Andrew Kemp

Orkney Island Council