Case Study: Oadby and Wigston Borough Council improves website accessibility with Silktide

Oadby and Wigston Borough Council improves website accessibility for 50,000 residents with Silktide

Oadby and Wigston Borough Council, a small local authority, faced the significant challenge of ensuring its website met strict accessibility standards and remained user-friendly for its residents, despite having limited resources. The council's Communications and Marketing Manager, Rob Helliwell, needed a solution to oversee decentralized content and maintain legal compliance, leading them to use Silktide.

By implementing Silktide, the council gained an automated tool to scan, check, and ensure all web content met the latest WCAG guidelines. The solution provided clear, intuitive reporting that also served as an educational resource for staff. As a result, Oadby and Wigston Borough Council achieved and now consistently maintains high accessibility scores, ensuring compliance and a better user experience for all visitors. Silktide proved to be an indispensable long-term investment in the council's digital efficiency and customer service.

Oadby and Wigston Borough Council