Case Study: Nottingham City Council improves web accessibility with Silktide

Nottingham City Council boosts accessibility from 76 to 91 with Silktide

Nottingham City Council, with a small web team managing over 10 websites, faced challenges in tracking workloads and identifying issues due to a lack of capacity. Their previous automated testing platform failed to provide real-time visibility on completed tasks and ad-hoc reporting, creating uncertainty. With shrinking budgets, finding a cost-effective technology solution was a key objective for the council. They turned to the vendor Silktide for its platform.

Silktide provided Nottingham City Council with a platform featuring extensive educational content, including videos and code examples, which allowed new staff to get up to speed quickly. The ability to run ad-hoc reports gave the team clear visibility on completed and pending work. As a result, the council's accessibility score increased from 76 to 91 in a few months. Silktide also identified a critical color contrast issue with the council's brand colors that was subsequently resolved.

Nottingham City Council