Silktide
47 Case Studies
A Silktide Case Study
Bane NOR, Norway's national railway infrastructure manager, faced a significant challenge in maintaining quality across its eight websites, which were managed by a large, distributed team of over 200 editors. Without a web governance tool, numerous errors went unchecked, risking the company's reputation for quality and impacting operationally critical content. Silktide was implemented to provide a solution for this scaling content problem.
Using Silktide's platform and Chrome extension, editors could now check pages for errors like broken links and spelling mistakes before publishing. This empowered editors to take ownership of their content's quality while the central web team used Silktide's click maps and analytics for structural improvements. As a result, Bane NOR achieved a 92% content score, gained control over its web presence, and surfaced previously unnoticed issues, saving significant time and preventing quality problems from accumulating.