Case Study: University of Leeds boosts news engagement with personalised SharePoint news from Silicon Reef

University of Leeds boosts news engagement 20% with Silicon Reef

The University of Leeds, a large higher education institution with over 9,000 employees, faced the challenge of helping its decentralized workforce discover relevant internal news without adding noise to its digital workplace. The university partnered with Silicon Reef to build a more personalized news experience using its existing SharePoint and Microsoft 365 environment, aiming to give employees more control while ensuring critical messages still cut through.

Silicon Reef extended SharePoint's native capabilities to create a personalized news feed, allowing employees to follow topics of interest. This solution delivered a 20% average increase in news engagement, gave specialist content greater visibility, and saved the Internal Communications team approximately four hours per week in newsletter production. By leveraging the existing Microsoft 365 investment, Silicon Reef helped the university enhance its digital workplace without introducing an additional platform.

University of Leeds