Case Study: Bauer Media Group achieves better two-way internal communication with Silicon Reef and Microsoft Viva Engage

Bauer Media Group boosts engagement with Silicon Reef and Microsoft Viva Engage

Bauer Media Group faced a challenge with one-way internal communications across multiple channels, lacking a space for open conversation as part of its digital workplace transformation. Partnering with Silicon Reef, the media company implemented Microsoft Viva Engage to create a trusted platform for two-way dialogue and strengthen employee connections.

Silicon Reef designed and rolled out Viva Engage with a strong focus on governance, community design, and adoption support, ensuring the platform was integrated and sustainable. The solution delivered increased engagement through post impressions and participation, created a shared multinational conversation space, and gave internal comms teams greater confidence in managing open discussions. The approach was subsequently recognized by Microsoft as a best practice.

Bauer Media Group