Case Study: Town of Tonawanda streamlines youth volunteer coordination with SignUpGenius

New York Town Uses SignUpGenius to Engage Youth with Volunteer Opportunities

The Town of Tonawanda’s Youth, Parks and Recreation department runs the Y.E.S. program to connect 12- to 18-year-old students with community volunteer opportunities, but it was struggling with a slow, manual sign-up process. Before using SignUpGenius, staff mailed monthly calendars to more than 150 participants, then waited weeks for responses and hand-built schedules, driving up paper and postage costs and creating extra work.

By switching to SignUpGenius Pro, the Town of Tonawanda streamlined volunteer coordination with online sign-ups, customizable timing, and slot limits to keep sign-ups fair. The department says SignUpGenius has saved significant time, eliminated mailing delays, and made it easy to update event details instantly, while also expanding use of the platform for office parties and community clean-up events.

Town of Tonawanda

Nicole Fields

Recreation Coordinator for the Department