Case Study: National Multiple Sclerosis Society coordinates 3,500 volunteers with SignUpGenius

National Multiple Sclerosis Society coordinates 3,500 volunteers across 150 miles with SignUpGenius

The National Multiple Sclerosis Society faced a significant challenge in coordinating 3,500 volunteers across 150 miles of trail for its annual BP MS 150 cycling fundraiser. Their previous system, which relied on inefficient spreadsheets and an in-house tool, did not allow volunteers to choose their preferred locations or shifts, leading to poor role fulfillment and a manual, time-consuming management process for the organization.

Using SignUpGenius, the society implemented a system that allowed volunteers to self-select their preferred locations and shift times. The solution featured automated email reminders and centralized volunteer information, which drastically reduced administrative chaos. As a result, SignUpGenius helped the event raise $20.3 million for MS research and improved volunteer sign-up rates so significantly that the tool was adopted for all future events in the region.

National Multiple Sclerosis Society