Case Study: Minuteman Press achieves more reviews, referrals, and customer growth with Signpost

Minuteman Press - Customer Case Study

Minuteman Press, a full-service design, print, and marketing center, wanted to centralize its marketing efforts and drive more reviews, referrals, testimonials, new customers, and repeat business. It partnered with Signpost and used Signpost’s automated marketing and CRM tools to better manage customer outreach.

Signpost implemented an automation engine that captured incoming phone and email information, built detailed contact records, and automatically sent review, referral, feedback, and loyalty offers. The results included 29 positive reviews on Yelp and Google+, over 20 offers claimed, 5 referrals, a 26% email open rate, and more than 4,100 customer profiles collected, helping Minuteman Press boost awareness, traffic, and word-of-mouth marketing.

Minuteman Press

Kurt Schmidt

Owner