Case Study: Left Coast Acupuncture achieves stronger patient retention and more 5-star reviews with Signpost

Left Coast Acupuncture Takes the Ache Out of Patient Relationship Management with Automated Remarketing

Left Coast Acupuncture, a Bay Area clinic in Oakland, CA, wanted to improve patient acquisition and keep more patients returning after early success with deal sites like Groupon and LivingSocial. As a young business, it needed a marketing solution that was automated, easy to use, and better at generating quality leads and repeat visits, which led it to Signpost and its local marketing platform.

Signpost helped Left Coast Acupuncture automate patient outreach, send remarketing emails, request feedback and reviews, and manage online reputation more efficiently. The result was more patients coming back to the clinic and, within a few months, six additional 5-star Yelp reviews, helping the business attract even more new patients.

Left Coast Acupuncture