Case Study: Brickhouse Cardio Club achieves more reviews, referrals, and revenue with Signpost

Brickhouse Cardio Club - Customer Case Study

Brickhouse Cardio Club wanted a way to grow reviews, referrals, feedback, and word-of-mouth traffic while also centralizing customer data and marketing. In Columbus, the franchise turned to Signpost and its automated marketing/CRM solution to better manage outreach across locations.

Signpost implemented an all-in-one system that automatically collected phone and email data, built detailed customer profiles, and sent review, referral, feedback, and loyalty offers. As a result, Signpost helped Brickhouse Cardio Club aggregate over 1,600 contacts, increase 5-star reviews by 300%, generate four new customers in under two months, and achieve a 35% email open rate.

Brickhouse Cardio Club

Elizabeth Mitchum

Brickhouse Cardio Club