Case Study: First Class American Credit Union cuts document turnaround from days to minutes with SIGNiX MyDoX

First Class American Credit Union picks SIGNiX for digital signatures

First Class American Credit Union has partnered with SIGNiX to introduce digital signatures and improve member experience. Facing slow, paper-based processes that could take days or weeks, the credit union needed a secure, convenient way for members to sign documents from any computer or mobile device; they selected SIGNiX’s MyDoX digital signature service to address this challenge.

SIGNiX implemented MyDoX, a browser-based, cloud-hosted solution that lets staff upload documents, add signature fields and send them for electronic signing with no hardware or software installation. The change cut turnaround from days or weeks down to minutes, enabled secure remote signing that surpasses wet-ink security, and delivered seamless implementation and faster member service through SIGNiX’s platform.

First Class American Credit Union

Nancy Croix-Stroud

CEO