Case Study: Swissotel The Stamford enhances guest experience and efficiency with Signify Interact Hospitality

Swissotel the Stamford improves guest service and cuts energy use with Signify

The customer, Swissotel The Stamford, a five-star hotel in Singapore, sought a system to enhance the guest experience, improve staff efficiency, and meet sustainability goals. Their challenge was to find a solution that would seamlessly integrate with other automated hospitality systems like HVAC and Oracle Opera. The vendor Signify provided its Interact Hospitality smart room control technology to address this.

Signify's Interact Hospitality solution automated in-room lighting and temperature control, integrating with other systems to improve energy efficiency. The results included a significantly faster response time to guest requests like laundry pickup and a reduction in unnecessary staff work. This led to an overall increase in both customer and staff satisfaction, while also helping the hotel lower its energy consumption and meet its sustainability commitments.

Swissotel the Stamford