Case Study: LähiTapiola achieves secure, compliant digital authentication and signing with Signicat

LähiTapiola secures 1.6 million customers with Signicat

LähiTapiola, one of the largest insurance companies in Finland, needed a secure and trusted technology to handle business-critical logins and digital signing for its growing number of digital customer interactions. The challenge was to meet high security requirements, regulatory demands, and customer expectations for these digital journeys. They partnered with vendor Signicat to use its eID Hub and Electronic Signing API.

Signicat implemented its Finnish Trust Network-based authentication for online portals and call center verification, plus its electronic signing engine for contracts. The solution provided secure, user-friendly, and cost-efficient digital customer journeys. As a result, Signicat's platform proved reliable under high volumes, helping LähiTapiola stay compliant, minimize fraud, and build trust with its customers.

LähiTapiola