Case Study: Aktia Bank achieves significant savings with Signicat

In less than six months after renewing the corporate strategy, Aktia had implemented electronic signing across the organization and revitalized digital customer journeys

Aktia Bank, Finland’s oldest bank, wanted to accelerate its digital transformation after updating its corporate strategy in late 2019. The bank aimed to improve digital customer journeys and increase efficiency, and turned to Signicat for digital identity capabilities, including eID Hub and Electronic Signing API.

Signicat implemented company-wide electronic signing and provided authentication as a service, enabling Aktia to replace paper-based processes with fully digital document handling. The result was significant savings, faster digital workflows, and freed-up customer advisor time for more value-creating tasks, with positive feedback from both staff and customers.

Aktia Bank

Päivi Aller

Solution Owner, Authentication & eSign