Case Study: Kaiser + Kraft achieves standardized processes and consistent process architecture with SAP Signavio

Standardized processes for direct marketing specialists

TAKKT AG’s KAISER+KRAFT EUROPA GmbH, the service holding of Europe’s leading B2B mail-order specialist for business equipment, needed aligned, transparent processes across its trading companies and service units—especially for direct marketing specialists—to ensure efficient business transactions and support IT initiatives.

KAISER+KRAFT adopted the Signavio Business Transformation Suite, using the Signavio Process Editor alongside Process Manager, Decision Manager, Workflow Accelerator and Process Intelligence. The intuitive editor helped create a consistent process architecture and the functional perspective produced actionable findings for IT projects, improving process alignment and transparency across the organization.

Kaiser + Kraft

Michael Giebner

Kaiser + Kraft