Case Study: Veritas Technologies LLC achieves digital transformation and streamlined process management with SAP Signavio

Signavio Digitally transforming the world’s leading data management provider

Veritas Technologies, the world’s leading data management provider (spun out of Symantec in 2016 and serving 86% of Fortune 500 companies), was overwhelmed by fragmented processes and scattered documentation across its global support organization. Reliant on PDFs and Visio, the company struggled with consistency, decision-making and scaling process knowledge for its support teams.

By implementing Signavio’s visual process platform, Veritas stabilized operations, caught problems earlier and streamlined decision management—turning a once‑cumbersome program into what the team calls a “lifesaver.” The rollout was simple: a 15‑minute training video enables 1,600 employees to adopt the solution, helping Veritas meet consistency and strategic process goals and drive its digital transformation.

Veritas Technologies LLC

Brandon Gerig

Process Design Team Manager