Case Study: Ostsee Sparkasse Rostock achieves streamlined, BaFin‑compliant process documentation and a unified organizational handbook with SAP Signavio

Ostsee Sparkasse Rostock - Customer Case Study

Ostsee Sparkasse Rostock, a regional bank, faced growing complexity in its organizational handbook and internal procedures: outdated documents proliferated across systems and employees lacked a clear, reliable overview. Management needed a practical way to document processes and ensure compliance with financial regulations.

After an internal evaluation the bank chose Signavio. The web-based Signavio Process Manager gave editors a collaborative, intuitive platform to design and update the bank’s Written Fixed Rules in line with BaFin, and consolidated information for some 700 readers into a single, user-friendly source. The result is clearer, up-to-date process documentation, improved collaboration and ongoing regulatory conformance.

Ostsee Sparkasse Rostock

Ute Gaedeke

Subject Area Manager, Administrative Department