Case Study: BHP achieves operational excellence and end-to-end process visibility with SAP Signavio

Orchestrating business process transformation to reinvent the shared-services model

BHP, one of the world’s leading natural resources companies, was struggling with a traditional shared-services model that kept teams working in silos. This created limited visibility into end-to-end processes, interface complexity, inefficiencies, and waste across operations. BHP worked with SAP Signavio to support its shift toward a single global business services operating model.

Using the SAP Signavio Process Transformation Suite, including Process Intelligence and Journey Modeler, SAP Signavio helped BHP gain data-driven insights, improve process visibility, and identify opportunities to remove waste and automate work. The result was a new platform for operating excellence that connected people, processes, and data, improved materials availability for operations, and enabled differentiated performance at speed and scale.

BHP

Sundeep Singh

Global Business Services Group Officer