Case Study: Ocean Network Express streamlines global business processes with SAP Signavio

Ocean Network Express cuts issue arrival notice time by 73% with SAP Signavio

Ocean Network Express (ONE), a leading global container shipping company formed from a merger of three firms, faced the challenge of unifying disparate business processes to create a single, efficient global operation. To support its digital transformation, the company turned to SAP Signavio and its Process Modeler, Process Governance, and Process Collaboration Hub solutions to harmonize operations and establish a single source of truth.

SAP Signavio provided a strategic business process management platform that improved collaboration and streamlined workflows across more than 20 countries. The implementation delivered significant measurable impacts, including a 73% reduction in time for issue arrival notices and a 70% reduction in cut-off management. In booking management, a 74% reduction in effort potentially led to savings of US$500,000, establishing a new foundation for operational excellence.

Ocean Network Express