Case Study: Driscoll's achieves rapid cross-training and supply-chain resilience during COVID-19 with SAP Signavio

How Signavio Helped The World’s Largest Berry Company Face The Challenges Of Covid-19

Driscoll’s, a family‑owned global berry company with more than 100 years’ experience and about 1,300 employees, faced severe staffing shortages during the COVID‑19 lockdown that threatened its global supply chain and ability to serve customers. With many workers unavailable or operating at reduced capacity, the company needed to act quickly to keep core processes running and maintain its high service standards.

Driscoll’s relied on the Signavio Business Transformation Suite to provide documented process models, analysis and clear ownership of mission‑critical workflows, enabling a rapid cross‑training program so staff could fill multiple roles. As a result, the company secured its supply chain, sustained operations and upheld customer service levels throughout the crisis.

Driscoll's