Case Study: Aristocrat Leisure Limited achieves enterprise-wide continuous process improvement and major cost savings with SAP Signavio

How Does Continuous Process Improvement Level Up a Leading Gaming Business

Aristocrat Leisure Limited, a global gaming and content company, faced uneven process maturity across business units and needed to standardize process ownership and performance metrics to sustain growth and resilience. Leadership backed an enterprise-wide push for continuous process improvement, but varying BPM experience and a lack of consistent metrics made it hard to drive measurable outcomes.

Aristocrat leveraged the SAP Signavio Process Transformation Suite and its BPM Center of Excellence, embedding process-transformation tools into high-visibility projects and running more than 50 strategic improvement initiatives. The approach cut patent management cycle times by 25%, reduced technical services parts processing costs by 45%, trimmed external discovery spend by 10%, recovered millions by reducing avoidable revenue loss (0.13%), and strengthened compliance with an affirmative external-audit rating.

Aristocrat Leisure Limited

Phil von Behr

Global Transformation, Senior Vice President