Case Study: Fujitsu achieves faster SAP S/4HANA adoption and data-driven process transformation with SAP Signavio

How Can Business Process Intelligence Uncover Fresh Insights on Established Methodologies

Fujitsu Limited, a Tokyo‑based IT services and high‑tech manufacturer with over 124,000 employees, sought to deepen its business process transformation capabilities to better support customers and improve internal initiatives such as SAP S/4HANA implementations. The challenge was to incorporate process‑centric tools into its offerings and deploy them internally to gain clearer, outcome‑driven insights across complex operations.

Fujitsu adopted SAP Signavio solutions—using process modeling and Process Intelligence to bring shop‑floor data into its Kaizen continuous‑improvement practices—and has extended those tools into customer engagements and SAP deployments. The result was an expanded customer portfolio and faster, outcome‑based S/4HANA adoption, richer value‑realization roadmaps, and measurable operational gains: a 33% reduction in manufacturing cycle time, 46% higher process compliance, and a 66% drop in unnecessary lot movements.

Fujitsu

Daigoro Arimura

VP, Head of Global Business Applications