Case Study: Hospitality Digital achieves total process agility with SAP Signavio

Hospitality Digital - Customer Case Study

Hospitality Digital, a METRO AG company founded in 2015, delivers digital solutions and innovations for hotels, restaurants, caterers and trader businesses worldwide. Faced with the unprecedented disruption of the global pandemic, the company needed greater process agility to respond quickly to client needs and steer the business through the crisis.

By adopting the Signavio Business Transformation Suite to drive transparency, training, measurable KPIs and clear responsibility, Hospitality Digital standardized and optimized its end-to-end process lifecycle with integrated process mining and both offline and online modeling. The result was a fast, efficient pandemic response that helped the company weather the crisis, save time and costs, redirect resources into product development and move closer to its goal of becoming the most agile player in the hospitality industry.

Hospitality Digital

Volker Glaeser

Chief Executive Officer